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Help / FAQ's

PLEASE ENSURE ALL TECHNICAL QUERIES GO TO support@idigicon.com ****** For all Learn2play Products Complete Chords Products please read the new support instructions in the News Category.

For all others Please see below in this FAQ's section to see if any of your problems have been reported before as the remedy will be stated. Also,please look to see if the guitar or chord title patches we offer can assist as we believe that the limited number of queries we have previously received have been resolved by either way.

You can also send a letter to us at
Support for Interactive Songbook Products
IDIGICON Ltd (Europe)
Ashfield House, Ashfield Road
Balby, Doncaster
South Yorkshire
DN4 8QD
United Kingdom

Do Not Send queries to us at support@interactivesongbook.com as from 1 Jan 2006

As we have limited resources and very few queries we do not have a technical helpline but please be assured that all technical queries will be dealt with as a matter of urgency during normal office hours 10-5 Mon-Fri.


FAQ's

What sort of PC will the User need?
How does the Tutorial work?
How does the Multimedia section work?
Is there a Vocal Section?
On opening the songbook a message states...
Cannot hear CD audio.
Cannot hear chord strums/arpeggios/tuner sounds.
The following error message appears when ...
Are the help files for learn2play & play2music ...
what is contained in the 5 packs?
Are the Anthology products XP compatible?
Are any of your products Mac compatible?
I cannot hear the sound?
I have a Learn2play Rock tutor and have problems
News
Need Tech Support or Have Questions Read This!!
New Sale Items!!!!! -- January 2008
NEW: Demo Registration Required 21 Mar 07

Reviews
Which? Online reports...
Genesis
Nov 2006:Genesis Back on the Road


 
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